Make a claim

Makeaclaim

We make sure that all valid claims are paid as quickly as possible, with the minimum of fuss. To help us with this, please make sure you have the details below ready when you first contact us about your claim.

For a death claim:

Policy number
Name of the life insured
Date of birth
Date of death


For any other claim:

Policy number
Name of the policy owner
Name of the life insured
Date of birth
Details of the claim

Once you have this information to hand, please phone or email us and we'll send you any forms you need to fill in. We're on +44 1624 691111 or at helppoint.iom@zurich.com.

Our underwriting team will assess each claim, and we'll let you know if you need to complete any additional forms or provide more information.

Please note that we do reserve the right to request additional information if we deem it necessary. Policies held in trust will require additional information.