IM privacy media banner

Addendum to Zurich International Life Limited Privacy Notice

Addendum to Privacy Notice (Addendum)

This Addendum applies to you if you are located in The People’s Republic of China (PRC). These terms are set out in addition to and form part of the Privacy Notice for Zurich International Life Limited (the Company, herein also referred to as we, us or our). If there is any conflict or inconsistency between the terms of this Addendum and any terms set forth in the Company’s Privacy Notice, the terms of this Addendum shall prevail.

The Company is the “personal information processor” of your personal information, and you may contact us via ZILLPrivacy@Zurich.com. In accordance with the Personal Information Protection Law of the PRC (PIPL), we will only process your personal information with your consent, unless the processing is:

  1. necessary for the conclusion or performance of a contract to which you are a contracting party; or
  2. necessary for fulfilling statutory responsibilities or obligations; or
  3. necessary for responding to public health emergencies; or
  4. necessary for protecting an individual’s life, health, and property safety in an emergency; or
  5. reasonable to carry out news reporting, media supervision and other activities conducted in the public interest; or
  6. in relation to personal information publicly disclosed by you or otherwise legally disclosed and processed within a reasonable scope.

Certain personal data that we collect and process may include sensitive personal information, which is personal information that, if leaked or used illegally, may easily cause harm to the dignity of natural persons, or the safety of individuals and properties. Sensitive personal information includes information relating to biometric identification, religious belief, specific identity, medical and health, financial accounts, and individual location tracking, as well as personal information of minors under the age of 14.

We will collect and process your sensitive personal information with your consent when necessary to provide you with insurance services or to fulfil the purposes as set out in the Company’s Privacy Notice; for instance, to process, investigate, and determine insurance applications, insurance claims and provide ongoing services. We will not be able to provide you with the relevant product(s) and/or service(s) if you do not provide the Company with your consent to process your sensitive personal information. We adopt and implement strict security policies to protect the confidentiality and privacy of your sensitive personal information.

With your consent, we may provide your personal information to other personal information processors, as stated in the Privacy Notice including but not limited to companies within the Zurich Insurance Group, for the purposes stated in the Company’s Privacy Notice and this Addendum. You may find a list of recipients below:


Zurich Insurance Group Recipients Categories of personal information Purpose and method Contact details
Zurich International Life Limited

Zurich Insurance Company Ltd
All personal information specified in the Company’s Privacy Policy Purpose and method specified in the Company’s Privacy Policy ZILLPrivacy@Zurich.com
  1. Right to access and obtain a copy of your personal information;
  2. Right to request a transfer of your personal information to your designated information processors who meet the conditions prescribed by law and regulation to which we are subject to;
  3. Right to correct and supplement your personal information if you discover that it is inaccurate or incomplete;
  4. Right to require an explanation of our rules for the processing of personal information;
  5. Right to withdraw consent;
  6. Right to restrict or deny processing of your personal information by others;
  7. Right to request us to delete your personal information under one of the following situations:
    • the purpose of processing has been fulfilled, cannot be fulfilled or the personal information is no longer necessary for fulfilling the purpose of processing;
    • we have ceased to provide products or services;
    • the retention period has come to an end;
    • you have withdrawn your consent;
    • we have violated the laws, regulations or agreements which we are subject to when processing personal information.

You may exercise the above rights by making a request in writing to the Company’s Data Protection Officer at the address below:

Data Protection Officer 
Zurich House 
Isle of Man Business Park 
Douglas Isle of Man 
IM2 2QZ

Email: ZILLprivacy@zurich.com

In circumstances where you have not signed the Personal Information Protection Law Consent Form, or if one of the Legal Basis does not apply to the processing, by purchasing, renewing or continuing your corporate or retail policy (as applicable) with the Company or continuation of your membership of a corporate policy issued by the Company to a corporate customer which is your employer with the Company, you confirm that you have read and understood this Addendum and consent to the Company’s use and transfer of your personal data and sensitive personal data as set out in this Addendum.

We may not be able to provide you with the relevant product(s) and/or service(s) if you do not consent to this Addendum or if you subsequently withdraw your consent. This would also include our inability to provide the relevant products and/or services to a corporate customer which is your employer if you (as an employee and member of a corporate policy) do not consent to this Addendum or if you later withdraw your consent.

We reserve the right to change or update this Addendum at any time without prior notice. We will notify you of the changes or updates by posting it on our website or in writing (which may include electronic format) and any such change or update will be effective immediately upon posting.

This addendum’s effective date is May 2023